FAQ

Your questions answered

Here are the most common questions from Shopify brands exploring subscriptions with Mollie and local European payment methods.

What does the platform do?+

Subora is a Shopify subscription app built specifically for European merchants. It connects your Shopify store to Mollie, enabling local payment methods like iDEAL, Bancontact, and SEPA Direct Debit inside native Shopify checkout. This means your customers can subscribe using the payment methods they already trust, while you manage recurring billing, subscriber self-service, and payment recovery from one clear dashboard.

Is the checkout native to Shopify?+

Yes. Subora keeps the entire subscription experience inside Shopify's native checkout. Your customers never get redirected to an external page to complete their purchase or manage their subscription. This preserves conversion rates, maintains brand consistency, and simplifies the merchant setup because everything runs within the Shopify environment you already use.

Who is this built for?+

Subora is built for European Shopify merchants selling repeat-purchase products such as coffee, supplements, skincare, pet food, and wellness goods. It is especially valuable for brands in the Netherlands, Belgium, Germany, and France where customers strongly prefer local payment methods over international credit cards for recurring purchases.

Why not use a generic subscription app?+

Most generic subscription apps are designed for credit-card-first markets like the US and UK. In Europe, this creates friction because shoppers expect to pay with iDEAL, Bancontact, or SEPA Direct Debit. Subora removes this barrier by building the subscription flow around Mollie and European payment preferences from day one, which improves both first-time conversion and long-term retention.

Can subscribers manage their own plans?+

Yes. Subora includes a subscriber self-service portal where customers can pause, skip, reschedule, swap products, update payment details, or cancel without contacting support. This reduces support ticket volume, improves customer satisfaction, and gives subscribers the control they expect from a modern subscription experience.